DOI 10.14707/ajbr.190071

The Role of Relationship Conflict and Mindfulness in the Consequences of Task Conflict

DOI 10.14707/ajbr.190071

Umar Shahzad
Air University School of Management, Air University Islamabad, Pakistan

Mumtaz Ali Memon
NUST Business School, National University of Sciences & Technology, Pakistan

Shahzad Khurram
Air University School of Management, Air University Islamabad, Pakistan

Kim Lim Tan
Human Capital Leadership Institute, Singapore
The University of Newcastle, Singapore

Abstract

To date, there is a lack of research that explains the linkages between relationship conflict, task conflict, team mindfulness, perceived stress, and social undermining. In particular, little attention has been paid to these constructions in the context of the virtual workplace. The present study attempts to fill this research gap. The aim of this research is to examine the mediating role of team mindfulness between task conflict and perceived stress. Additionally, it also investigates the moderating role of relationship conflict on task conflict and outcomes including perceived stress and social undermining. Using a structured questionnaire, data were collected from 230 respondents working in virtual work teams of different information and communication technology organizations in Pakistan. The results have shown a significant indirect effect of task conflict on perceived stress through team awareness. Although relationship conflict moderates the relationship between task conflict and perceived stress, it has no impact on the relationship between task conflict and social undermining. The findings of this study have a number of implications for research and human resource managers.

Keywords:Relationship Conflict; Mindfulness; Task Conflict; Perceived Stress; Social Undermining

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